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AltaPointe using MyCare Tablets
Launch

SUPPORT

On The Scene

Officers connect instantly to licensed clinicians — helping resolve crises safely on scene, reducing repeat calls, and easing the strain on law enforcement.

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Behavioral health. Anywhere. Anytime.

MyCare Technologies (MyCare) is a secure, HIPAA-compliant mental health platform built specifically for law enforcement, first responders, and their community mental health partners. It connects people in crisis to local behavioral health professionals through a real-time video call — right on the scene, when it matters most.

Used by police departments, CCBHCs, hospitals, and university campuses across the U.S., MyCare supports de-escalation efforts, reduces unnecessary ER visits and jail bookings, and helps close care gaps.

MyCare provides immediate, on-demand assessments and counseling, along with concurrent documentation and solution analytics to measure patient outcomes and treatment plans. MyCare is a private, secure, HIPAA-compliant resource.

MyCare Supports Law Enforcement

Enhances Coordination

Connects law enforcement, clinicians, and crisis responders in real-time to streamline communication and ensure no one falls through the cracks.

Improves Crisis Response

Enables immediate access to clinical support during behavioral health emergencies, helping responders de-escalate situations safely and effectively.

Supports Dignified Care

Empowers teams to deliver person-centered, trauma-informed support in the moment—reducing hospitalizations, arrests, and repeat crises.

Heritage Behavioral Health Center and Decatur PD partner with MyCare

Mary Garrison with MyCare iPad

Officers in the Decatur Police Department have been provided MyCare iPads to connect them to clinicians at Heritage Behavioral Health Center to provide clinical help to those in a mental health crisis.

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Bay Minette Police Department sees success with MyCare iPads in first week

Dr. Cindy Gipson iPad

Bay Minette Police Department just finalized their agreement with AltaPointe to launch the MyCare program, equipping police officers with iPads to connect people in crisis to a clinician. Within the first week, officers have already connected people to mental health treatment and kept them out of the criminal justice system.

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First Responders Use MyCare for Mental Health Support

EMSA worker in Mobile, Alabama uses a MyCare iPad

Alta Pointe, a primary and behavioral health leader in Alabama, utilizes MyCare Technologies as a mental health co-response tool alongside the Mobile Police Department. Now, access to care has expanded to first responders.

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MyCare used amongst first responders, clinicians, crisis workers, and patients

MyCare Supports CCBHCs

According to the National Institute of Mental Health, mental illnesses affect tens of millions of people in the United States each year. Estimates suggest that only half of the affected people receive treatment. An estimated 1 in 25 Americans lives with a serious mental illness, such as schizophrenia, bipolar disorder, or major depression. Behavioral/mental health conditions are much higher in people with chronic medical conditions or other difficult circumstances, such as extreme poverty, homelessness, addiction, isolation, or incarceration.

MyCare Technologies was created to help all of these people. Our vision is a world where all populations have access to competent, compassionate behavioral health information and services whenever they need it most.

Our Impact

93

Reduction in inpatient hospitalizations for mental health crises

78

Community stabilization rate surpasses the performance of mobile crisis teams

10.8

Average time it takes for a call to be answered in seconds

7

Average call duration time in minutes

1.5

Millions of crisis calls facilitated through MyCare

Trusted by

CCBHCs Law Enforcement Providers Patients

How to Reach Us

Conveniently located in the HunterCare Health building:

10120 Broadway Ext., Suite 210
Oklahoma City, OK 73114

Hours

Monday thru Friday 8:00am-6:00pm

Sales:

Bryan Sample
775-771-8810
bsample@mycaretech.net

Technical Support:

helpdesk@mycareapp.online

It’s Not Just a Crisis — It’s Someone’s Turning Point.

Partner with us to equip your teams with real-time clinical support when it matters most. Learn how law enforcement and clinicians can work together effectively.

Schedule a Product Demo