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MyCare Helps You Deliver More

MyCare extends the reach of community service providers—from first responders to educators, and from community clinics to social workers, juvenile justice, and child welfare providers. MyCare can deliver on-demand Behavioral Health resources even in hard-to-reach rural communities, as well as in densely populated urban areas where the need for Behavioral Health services often outstrips the capacity of mental health resources. And MyCare is more than “just” a technological interface: it delivers live, face-to-face support from licensed clinicians to people in need. At the same time, it seamlessly delivers documentation necessary for continuity of care.

Community Mental Health Centers (CMHC) & Certified Community Behavioral Health Clinic (CCBHC)

Crisis Care
Extending HIPAA-compliant portable care to patients with on-demand access to help in a crisis situation allows organizations to truly be available to their patients when and where needed. Anytime. Anywhere.

Community Partnerships
Once MyCare is part of an organization’s care offerings, partnering with surrounding community first responders, hospitals and other behavioral health agencies makes a unified network of referring resources for patients in need possible.

Patient Management
By providing portable technology to patients with high-risk conditions, MyCare has proven to reduce repeat-visits to Emergency Rooms and Urgent Care clinics, with a corresponding reduction in direct inpatient admissions.

“Someone can talk with them right there, they can have an actual session, discuss, assess, evaluate or whatever they need.”

Oklahoma Mental Health and Substance Abuse, 2023.

First Responders

Empowering First Responders
Equipping police officers, EMTs, ER and hospital personnel, crisis centers, and other first responders with MyCare can leverage HIPAA-compliant technology on behalf of immediate, situational crisis intervention and assessments. These are often the key to de-escalating behavioral, drug-induced, and other mental health emergencies, resulting in fewer arrests, ER visits, hospital admissions, incarcerations, and transport time that are typically associated with Behavioral/Mental Health calls. At the same time, complete, concurrent documentation creates an immediate record of assessments and recommended follow-up, saving First Responders hours that are normally spent on paperwork and freeing them for immediate return to the field.

“By performing mental health evaluations in the field instead of having to transport to the nearest available psychiatric hospital for evaluation, officers saved 258 days of non-stop driving, 354,322 miles of travel, $191,333 in mileage costs and $127,230 in officer time.”

Oklahoma Mental Health and Substance Abuse, 2023.

Child Welfare

Eliminating the wait time for children in crisis
Children in crisis can’t wait—and neither can their caregivers, foster care agents, and case managers. But with MyCare-enabled mobile devices in hand, children and their support team members have immediate, real-time access to HIPAA-compliant care, anytime, anywhere. This face-to-face video support can calm and comfort children, educate and support caregivers, and avoid crisis escalation that could trigger the involvement of law enforcement or juvenile justice personnel.

Schools

A high-tech AND high-touch tool for educators
Educators are not first responders, nor licensed mental health providers, nor should they have to be. By putting MyCare in the hands of, teachers, administrators, and school health professionals, schools can offer children immediate, remote, situational counseling that can de-escalate fraught situations, avoid violence or the need for disciplinary action, and let teachers focus on teaching. MyCare not only delivers face-to-face interaction with a caring, third-party counselor, but also the on-demand assessments and documentation for appropriate ongoing follow-up.

Other Applications

There has never been a greater need for real-time, accessible, competent behavioral health care—for everyone in our communities, and especially for those in high-risk situations such as:

  • Jails / Prisons
  • Nursing Homes
  • Clinician Offices
  • Homeless Centers or Health Clinics
  • County Health Clinics
  • Corporations / Agencies – Employee Behavioral Health
  • Any Place Behavioral Health or Mental Health is needed