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How Patients can Benefit from Behavioral Telehealth

mental health resources for rural communities

Improving access and support for those facing mental health challenges is ever-evolving, especially those in rural communities. As part of this evolution, some forward-thinking clients have chosen to embrace technology as a means of extending vital care to individuals grappling with acute mental health issues. Among these technological solutions, the provision of MyCare iPads to patients has emerged as a promising avenue. By placing these tablets in the hands of those navigating acute mental health challenges, clinicians are not just offering a tool; they’re providing a gateway to a world of support, resources, and connectivity. This approach not only enhances accessibility to crucial mental health services but also empowers individuals to actively engage in their care journey, fostering a sense of agency and control amidst their struggles.


Benefits of Patient-Assigned MyCare iPads

MyCare brings a multitude of benefits to patients seeking mental health support. From convenient access to therapy sessions and crisis intervention services to personalized treatment resources, MyCare offers a comprehensive platform for individuals to manage their mental health and well-being. With its user-friendly interface and telehealth capabilities, MyCare empowers patients to take control of their mental health journey, regardless of their location or circumstances. Some of the benefits include:

  • Provides greater access to mental health care that may otherwise be inaccessible to those in rural areas
  • Delivers care directly to the client’s home or preferred location
  • Enhances continuity of care and follow-up visits
  • Allows access to clinicians who otherwise may not reside in the same area as the patient
  • Potentially decreases the need for a patient to take off work, arrange childcare, and travel to distant appointments
  • Lowers the barrier of stigma associated with physically visiting a local office for care.


Connectivity in Rural Areas

MyCare’s collaboration with FirstNet enhances our ability to serve individuals in rural areas. The specialized communication infrastructure of FirstNet was built for first responders and emergency personnel to ensure reliable connectivity. This partnership allows us to deliver crucial mental health services with the assurance of priority access to network coverage. Providing a patient a MyCare iPad with FirstNet coverage also allows individuals without a data plan or a smart phone to make face-to-face video calls with their clinician as needed.

By integrating with FirstNet, MyCare enhances its capacity to reach and support individuals in need, ensuring that help is always just a click away, regardless of location or circumstances.


Cost-Effective Treatment Plan

Assigning MyCare iPads to clients represents a proactive investment in their mental health and well-being that can yield substantial cost savings for organizations over time. By equipping clients with access to a comprehensive suite of mental health resources and telehealth services, MyCare iPads empower individuals to effectively manage their mental health needs, thereby reducing the likelihood of costly interventions, hospitalizations, and relapses. This  fosters a culture of proactive mental health management, ultimately leading to improved outcomes and significant financial savings for companies in the long run.


Reduced Hospitalizations

Patients with access to MyCare iPads are less likely to require hospitalization for mental health crises, leading to cost savings associated with emergency room visits, inpatient stays, and associated medical expenses.

Enhanced Preventive Care

MyCare enables proactive mental health management through regular access to therapy and crisis intervention services, reducing the likelihood of acute episodes that necessitate costly medical interventions.

Improved Appointment Adherence

By allowing patients the option to access care remotely, they are more likely to attend follow-up appointments.

Timely Intervention and Support

Patients can receive timely intervention and support during periods of distress, potentially averting the need for costly emergency services or hospitalizations.

Evidence-Based Care

MyCare integrates with Electronic Health Records (EHRs) so clinicians can monitor of patient progress and follow-up appointments, enabling early identification of issues and preventing the escalation of symptoms that may lead to hospitalization or inpatient care.

Reduced Absenteeism

By effectively managing their mental health with MyCare, patients may have reduced absenteeism from work, resulting in cost savings for employers in terms of lost productivity and disability claims.


MyCare supports patients in developing sustainable mental health management strategies, promoting long-term wellness and reducing the likelihood of recurrent hospitalizations and inpatient care, thus yielding significant cost savings over time Moreover, the Substance Abuse and Mental Health Services Administration (SAMHSA) strongly supports the use of telehealth for behavioral health care. Putting technology directly in the hands of those who need it most better equips them to manage any subsequent mental health challenges.

Director of Public Relations

Carly Rae Van Zant