While on a call with a patient, clinicians can access the patient’s chart seamlessly, retaining all the same features and tools available outside of a call. This ensures clinicians have uninterrupted access to important patient information without needing to exit the session. Additionally, clinicians can assign documents and assessments midsession, enhancing the efficiency of the interaction.
To access a patient’s chart while on a call, press the blue icon at the top left corner of the screen.
Clinicians can easily send documents and assessments to participants without leaving the MyCare session. This allows both participants and clinicians to remain on the call.
To send a document while on a call with a participant, press the Documents button from the patient chart.
Press New and choose the document you want to send.
When the staff member assigns a document or assessment to a participant, that document or assessment will immediately appear on their screen. The call participant will be able to virtually sign the document with their finger on the screen.
When the patient completes the document or assessment, a badge indicator will appear on the staff member’s side, so they can review the completed document or assessment in real time.
