First responders frequently encounter individuals experiencing mental health crises, presenting complex challenges that demand immediate and specialized intervention. MyCare Technologies serves as a vital tool in facilitating this crucial connection by providing first responders with seamless access to mental health professionals through face-to-face video calls, enabling rapid assessment, intervention, and collaboration in real-time.
Placing a Crisis Call
The first responder iPad will prominently feature a large crisis button on the home screen. The button will also reflect the name of the Huntgroup the responder is assigned to. To connect with a mental health professional, first responders will press the red “Crisis Call” button.
If a responder is assigned to more than one Huntgroup, multiple outbound call buttons will be visit. Some configurations also include a blue responder-only button line, for when the responder needs to speak with someone about a recent traumatic or stressful event.
