Session Queue will display all call sessions from patients, responders, and clinicians, including any inbound, outbound, or missed calls. Non-crisis staff will only see their own call session history here. Crisis staff will not only see their own history, but will also see any inbound or outbound call to their crisis Huntgroup. You can also filter calls from clinicians, patients or first responders.
The Session Queue displays who initiated the call, any participants on the call, the time the call was placed, and the duration of the call.
Pressing on the arrow to the right of the call line will display additional details about when the participants joined the call, left the call, and whether they had a MyCare iPad.
