The Settings tab is your hub for customizing key aspects of your organization’s MyCare experience. Here, you can manage general information about your organization, personalize on-hold messages, and manage your available documents and assessments.
Scrolling down, you have the option to add custom hold messages. To remove a custom hold message, press the red X to the right of the message.
Similarly, your crisis survey reasons and outcomes can be curated to your organization. To remove a survey reason or outcome, press the red X to the right of the reason/outcome.
The option to enable/disable the crisis call button is also on this screen.
Two additional tabs will be displayed at the top: Documents and Assessments.
Selecting the Documents tab will list all the documents available within your organization.
Selecting the Assessments tab will list all the assessments available within our organization.
