Before patients begin using their MyCare iPad, it’s essential to provide guidance on accessing the MyCare platform, navigating its features, and troubleshooting common issues to facilitate a smooth and tailored setup process.
After the patient has been added to the MyCare Platform, use a current and active staff login to ready a patient device. The staff member must first enter the Tenant ID, username, and password on the MyCare iPad to assign it to a patient. Be sure patient is selected and not clinician.
Type the patient’s name you would like to assign the tablet to and select the “Associate” button
Once the MyCare iPad has successfully been assigned to the patient, the home screen will automatically reflect the change.
