Once you sign into the MyCare Admin Portal, admins can see a quick glance of everything going on within the organization. By default, the Dashboard will show call history from the current month, prior month, and patients that have had no calls in the past 30 days. By clicking on any of the top numbers, you will be taken to the Calls screen.
A navigational menu is displayed on the left-hand side of the screen, allowing you to access Patients, Staff, Responders, Huntgroups, Calls, Devices and Settings.
Use Patients to add or view patients
Use Staff to add or view staff members
Use Responders to add, remove or view Responders
Use Huntgroups to define your Crisis Huntgroup and assign staff to tiers
Calls will display a detailed call log
Devices will allow you to search for assigned devices.
Settings provides a variety of options for your organization’s network
