Each organization has a default Huntgroup within their Admin Portal, enabling the setup for crisis calls. Upon accessing the Huntgroup, you can customize it by assigning a specific name, allowing for easy identification and management within your organization.
Note: You can have several Huntgroups set up depending on the functionality needed for your business. Common use cases for setting up multiple Huntgroups include: having a separate group to answer for First Responders, having different a separate Huntgroup for children vs. adults, having different Huntgroups for different geographical areas.
