GRAND Mental Health & MyCare Technologies: Enhancing Quality of Care for Veterans

TULSA, Okla. (Nov. 10, 2023) – GRAND Mental Health is enhancing quality of care for their veteran clients by implementing empathetic and respectful communication practices. GRAND’s admissions and crisis staff’s screening questions have been updated to help recognize veterans to better serve their needs. Self-identifying veterans will be offered the opportunity to connect with a GRAND behavioral health professional specifically trained in veteran trauma, or a GRAND clinician who is also a veteran.

“As a veteran myself, I want our veterans to know how much we appreciate all that they have done to serve our country. I also understand their experiences and traumas are different from many others and sometimes it’s easier to talk with someone that has had similar experiences or can understand what they’re going through.” says Larry Smith, Chief Executive Officer of GRAND Mental Health.

GRAND’s veteran support efforts are in partnership with Oklahoma based, MyCareTechnologies, a HIPAA-compliant telehealth platform and developer of the MyCare application housed on GRAND iPads that are provided to all clients.  Through MyCare’s veteran-specific software updates, GRAND’s self-identifying veteran client profiles will clearly note a client’s military service so that all GRAND staff who interact with these veterans for virtual visits or 24/7 crisis calls can honor them, thank them for their service and connect them with the services and staff that best meet their unique needs. “None of this would be possible without our partners at MyCare,” Smith adds.

“We are delighted to collaborate with GRAND in our shared mission of recognizing veterans who require mental health support. By identifying their needs, we proudly stand together to ensure that our heroes receive the care they deserve, promoting their well-being and honoring their service” says, Jeff Hunter, Founder of HunterCare Health & MyCare Technologies.

MyCare Technologies is part of the continuum of care with the Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS) and provides 24/7 access to comprehensive care through integrated technology.

“Veterans and their families deserve compassionate care both virtually and in person,” said ODMHSAS Commissioner Carrie Slatton-Hodges. “The tablet program has strengthened our relationships with people across Oklahoma and by putting tablets directly into the hands of consumers with more intense needs. This provides them with immediate access to crisis de-escalation and greatly reduces the number of calls to both 911 and 988, and results in fewer hospitalizations.”

November marks National Veterans and Military Family Month. GRAND and MyCare Technologies recognize the significant contributions of veterans within our community by delivering specialized mental health care and addressing the unique needs of those who have valiantly served.

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About MyCare

MyCare Technologies (MyCare) is a personalized behavioral health platform that allows patients, providers, first responders, case managers, and others to access licensed, professional Behavioral Health services anywhere, anytime. A private, secure, HIPAA-compliant resource, MyCare provides immediate, on-demand assessments and counseling, along with concurrent documentation and solution analytics to measure patient outcomes and treatment plans.