Lt. Gene Bradley, the Mental Health Coordinator for the Oklahoma County Sheriffs’ Office, uses MyCare Technologies to respond to mental health crises in the greater Oklahoma City metro area
Empowering Law Enforcement in the Field
Law enforcement officers are often the first to arrive when someone is in a mental health crisis. But they shouldn’t be the only ones responsible for resolving it.
MyCare equips officers with iPads that connect directly to licensed behavioral health clinicians — available 24/7/365. Within seconds, someone in crisis is speaking to a trained professional. The officer is no longer alone in the moment. The scene de-escalates. The right level of care is provided on-site — often without the need for transport, arrest, or ER involvement.
Measurable outcomes are being delivered to law enforcement and behavioral health centers through MyCare. With this support, unnecessary hospitalizations, arrests, and use of force are being significantly reduced. Officers are being empowered to respond more safely and effectively, and greater collaboration is being established between public safety and behavioral health systems.
How It Works — Step by Step in the Field
1. Officer Encounters Someone in Crisis
An officer arrives on scene and recognizes that someone is in a behavioral health crisis.
3. Real-Time Clinician Assessment
The clinician connects with the individual through the tablet to de-escalate, assess, evaluate, and determine next steps.
5. Coordinated Transport
The clinician connects with the individual through the tablet to de-escalate, assess, evaluate, and determine next steps.
2. One Tap for Help
The officer taps the “Crisis Call” button their MyCare tablet. Within seconds, a clinician from their local mental health provider joins the call via secure video.
4. The Right Level of Care
The clinician determines whether crisis stabilization or inpatient hospitalization is needed, or if the person was de-escalated – coordination of follow-up care.
6. From Crisis to Care
MyCare helps officers connect individuals to support, reducing repeat calls and improving safety – saving time, resources, and lives.
Supporting Law Enforcement in the Field
Equipping law enforcement officers with MyCare tablets allows officers to connect individuals in a mental health crisis with a licensed mental health professional through a face-to-face video call. On this call, providers are able to assess and evaluate the individual to determine the best level of care.
- Reduces time officers spend on a mental health call
- Prevents unnecessary jail transports
- Lowers the amount of ER admissions
- Saves law enforcement money
- Significant reduction in officers transporting individuals to mental health facilities
- Less harm to law enforcement
- Instant access to licensed mental health professionals
- Significant inpatient hospitalization savings
- 24/7 access to care, even in rural communities
- Improves coordination with local behavioral health systems and mobile response teams
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Endorsed by Law Enforcement
Trust by departments in big cities and rural communities nationwide.
Antonio Porter 1:19
Chief of Police
Mounds Police Department
Sonny Nohmer 1:13
Deputy Chief
Jones Police Department
Thomas Gipson :38
Chief of Police
Forest Park Police Department
Darren Glover 1:33
Chief of Police
Checotah Police Department
Matt McGuire 3:13
Sheriff
Noble County Sheriff’s Office
Connected with FirstNet®
MyCare is proud to partner with law enforcement, fire, and EMS agencies to strengthen crisis response and community safety. Our platform connects first responders and clinicians through FirstNet®, the nationwide broadband network built for public safety. Together, we ensure secure, reliable communication and coordinated care for those in crisis—anytime, anywhere.
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Partner with us to equip your officers with real-time clinical support when it matters most. Learn how law enforcement and clinicians can work together effectively. Let’s build safer, more connected crisis response systems
