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Telehealth Use in Psychiatry Remains high

The American Medical Association (AMA) released data from their Policy Research Perspectives (PRP) which illustrates the instrumental value of telehealth services in mental health care following the COVID-19 pandemic.

A comparison of data from 2018, 2020, and 2022 illustrates the widespread impact the COVID-19 pandemic had on the way in which physicians deliver care. The data indicates variations in telehealth utilization rates across various healthcare services. Though the PRP finds the use of telehealth services has decreased since the height of the pandemic, it remains much higher than before in areas focused on mental health care. This also coincides with the AMA’s Physician Practice Benchmark Survey which found that psychiatrists’ use of telehealth in 2022 was well above that of physicians in other specialties.

While adoption of all digital health tools has increased since 2019, telehealth visits have increased the most significantly. According to digital health research conducted in 2022, physicians and providers are driven to adopt new technology which can improve health outcomes while maintaining patient privacy protection.

The findings also noted that physicians and providers look for services that are as good as traditional care and integrate with Electronic Health Records (EHRs). Some of the key functional requirements physicians look for in virtual telehealth services are:

1. Improves health outcomes
2. Improves work efficiency
3. Provide care remotely
4. Increases patient convenience
5. Increases patient safety
6. Improves diagnostic ability

The Policy Research Perspective (PRP) highlights that although the initial urgency stemming from the COVID-19 pandemic has subsided, telehealth, particularly remote patient visits, integrates into the conventional methods through which physicians provide patient care.

Mental health care emerges as the field where telehealth has gained and maintained the strongest presence for patient visits. Not only do a significant majority of psychiatrists conduct weekly patient encounters through telehealth, but they also provide a substantial portion of their patient care remotely, surpassing other specialty health services in this aspect.

More physicians now recognize a clear advantage in utilizing digital tools, in particular the use of telehealth, as a virtual means of connecting with patients. MyCare Technologies provides the capability of connecting providers and patients through a HIPAA-compliant tool for remote access to care. Along with the option to conduct a face-to-face video call, MyCare also integrates with existing Electronic Health Records, allows documentation to be sent securely, and is connected exclusively with FirstNet as a data provider.

For more information on how MyCare Technologies can work with your organization, please contact us here.

Director of Public Relations

Carly Rae Van Zant