Troubleshooting 4 Key Info on Your iPad Tech Support Contact Tech Support Resetting Your iPad Resetting iPads WITH a Home Button Resetting iPads WITHOUT a Home Button
MyCare Clinician Guide 42 Wi-Fi Setup Connecting to Wi-Fi Outside Wi-Fi Connection First Responder Reference Guide First Responder Crisis Calls Patient Device Procedures Signing Patient In Crisis Call Button My Calendar My Team My Documents My Assignments Call Sessions Staff Session Controls Viewing / Adding / Muting Participants Accessing Patient Details Call Summary Notes Feature MyCare Connect Viewing Patient Charts Accessing a Patient’s Chart Sending Documents to a Patient View Patient’s Pending or Completed Documents Sending Assessments to a Patient View Patient’s Assigned Team Members View Messages Sent from Patients View Patient’s Phone Numbers View Patient’s Last Location Clinician Home Screen The Dashboard Session Queue Settings Setting Up Facial Recognition Changing Your Password Messages Viewing Messages Assessments Viewing/Sending Assessments Documents Viewing/Sending Documents Sending a New Document Sending Patient’s Release of Information Patient’s View of Release of Information User Search Searching for Users Adding a New Patient Calendar Viewing the Calendar Creating a New Appointment ccessing Your Virtual Appointment Clinician Login Procedures Logging In Manual Login Process Active Directory Login Process Getting Started Attention Clinicians Introduction for Clinicians Overview
MyCare Admin Guide 29 Professional Admin Portal Safety Check Accessing Safety Check Settings Creating or Editing a Facility Safety Check Configuration Options Facility Locations Adding/Deleting Facility Locations Deactivating a Facility Clinical Observations Logging in to Admin Portal Logging In Viewing the MyCare Admin Portal Admin Settings Settings MyCare Devices Devices Crisis Calls Calls Huntgroups What Are Huntgroups? Creating a New Huntgroup Tiers Creating a New Tier Searching/Adding Responders Searching for Responders Adding a new Responder Searching for a Responder Searching for a Responder Group Searching/Adding Staff Searching for Staff Adding Staff Assigning a Patient to a Clinician Searching/Adding Patients Searching and Adding Patients Creating New Patient Profile Uploading Multiple New Patient Profiles Viewing Patient Chart Getting Started Introduction Overview