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MyCare Technologies Surpasses One Millionth Call Milestone

mental health resources for rural communities

OKLAHOMA CITY, OK – June 24, 2024 – MyCare Technologies, a leading innovator in behavioral health technology, today announced a significant milestone: surpassing the one millionth call. This achievement underscores the unwavering commitment to providing immediate and effective mental health support across communities.

Since the inception, MyCare Technologies has been dedicated to bridging the gap between those in need and mental health professionals. The state-of-the-art platform enables seamless, real-time video communication, ensuring that help is available whenever and wherever it’s needed.

“Surpassing over one million calls is a testament to the vital role MyCare Technologies plays in providing access to mental health services,” said Jeff Hunter, owner of MyCare Technologies. “This milestone reflects the trust and reliance that law enforcement, healthcare providers and communities have placed in our technology to deliver timely and compassionate care.”

The number of calls made using MyCare Technologies includes calls from patients directly to mental health professionals, calls from clinicians to patients, and crisis calls made from law enforcement and first responders.

Law enforcement agencies across Oklahoma and beyond have embraced MyCare Technologies as an essential tool in their crisis intervention efforts. The ability to facilitate HIPAA-compliant video calls between individuals in crisis and mental health professionals has empowered officers to provide more effective support while also managing their resources more efficiently.

Known as the first state to adopt the Certified Community Behavioral Health Clinic (CCBHC) model, Oklahoma ensures success by funding MyCare for all law enforcement via Senate Bill 7. Since 2021, over 3,500 MyCare iPads have been distributed to law enforcement, with 14 behavioral health clinics throughout Oklahoma supporting those calls.

“The Oklahoma Department of Mental Health and Substance Abuse Services has provided us with MyCare tablets, so all of our officers have a MyCare tablet,” said Lt. Gene Bradley, Mental Health Coordinator at the Oklahoma County Sheriff’s Office. “So, if they go out on a crisis call, we can actually put them on a tablet right there in their home and they have access to a therapist.”

The average behavioral health call is answered in 10.8 seconds, resulting in a 78% community stabilization rate and a 93% reduction in inpatient hospitalizations for mental health crises.

MyCare Technologies remains committed to innovation and excellence in mental health crisis intervention by continually enhancing our platform to better serve the community and ensuring that no call for help goes unanswered.




About MyCare Technologies

MyCare Technologies (MyCare) is a personalized behavioral health platform and leading provider of innovative healthcare solutions. MyCare allows patients, providers, first responders, case managers, and others to access licensed, professional behavioral health. MyCare empowers healthcare professionals to provide efficient, patient-centered care.

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Carly Rae Van Zant