Watch how MyCare transforms law enforcement and behavioral health collaboration in real time — leading to faster care, fewer hospitalizations, and safer outcomes for everyone involved
What if every mental health crisis ended in connection instead of chaos?
Supporting Clinicians and Behavioral Health Organizations
MyCare is more than a video platform — it’s a clinical tool designed to support behavioral health providers in delivering care exactly when and where it’s needed.
When connected through MyCare, clinicians can assess, de-escalate, and stabilize individuals in crisis without anyone ever leaving the scene. This real-time access reduces unnecessary hospitalizations and allows for better continuity of care from the very first moment of contact.
Southwest Alabama Behavioral Health Care Systems utilizes MyCare for crisis response and care coordination
Why CCBHCs Choose MyCare
- Real-Time Engagement
Connects licensed clinicians with individuals in crisis on-scene, reducing delays in care. - EHR Integration
Aligns with your workflows and supports clinical documentation and reporting. - Fewer Hospitalizations, Better Outcomes
MyCare helps divert individuals from inpatient settings. - Maximized Staff Efficiency
Serve more people while meeting grant and performance metrics. - Reimbursable Services
Virtual encounters are Medicaid-billable, making the model both effective and sustainable. - Secure and Compliant
HIPAA-compliant and fully encrypted.
Supporting Law Enforcement in the Field
Law enforcement officers are often the first to arrive when someone is in a mental health crisis. But they shouldn’t be the only ones responsible for resolving it.
That’s where MyCare comes in.
We equip officers with iPads that connect directly to licensed behavioral health clinicians — available 24/7/365. Within seconds, someone in crisis is speaking to a trained professional. The officer is no longer alone in the moment. The scene de-escalates. The right level of care is provided on-site — often without the need for transport, arrest, or ER involvement.
Measurable outcomes are being delivered to law enforcement and behavioral health centers through MyCare. With this support, unnecessary hospitalizations, arrests, and use of force are being significantly reduced. Officers are being empowered to respond more safely and effectively, and greater collaboration is being established between public safety and behavioral health systems.
Lt. Gene Bradley, the Mental Health Coordinator for the Oklahoma County Sheriffs’ Office, uses MyCare Technologies to respond to mental health crises in the greater Oklahoma City metro area
How First Responders Benefit from MyCare
- Instant Access to Mental Health Clinicians
Support is one tap away — no call center, no waiting. - Reduces Unnecessary Hospital Transports and Arrests
On-scene resolution helps people get care, not cuffs. - Improves Officer Safety and Confidence
Officers feel more supported and less isolated when responding to behavioral health calls. - Easy to Use in the Field
Just open the iPad, launch the MyCare app, and you’re connected. - 24/7 Availability — Even in Rural Areas
Clinicians are available around the clock, across jurisdictions. - Built for First Responders
MyCare runs on FirstNet® to ensure priority connectivity, even during emergencies.
Let's Talk
Partner with us to equip your teams with real-time clinical support when it matters most. Learn how law enforcement and clinicians can work together effectively.
