Press and hold both the Home button and the top button until you see the Apple logo.
If your iPad doesn’t turn on, you might need to charge your iPad for up to an hour.
If your iPad still doesn’t turn on, contact technical support.
Press and quickly release the volume button closest to the top button.
Press and quickly release the volume button farthest from the top button.
Press and hold the top button until the device begins to restart.
If your iPad doesn’t turn on, you might need to charge your iPad for up to an hour.
If your iPad still doesn’t turn on, contact technical support.
Let us know what’s happening with your iPad, and we’ll connect you with the right support.
Please include a contact phone number and the Asset Tag ID (located on the back of your case) or iPad name (displayed on the bottom-left corner of the MyCare App).
MyCare Technologies
10120 Broadway Ext., Suite 210
Oklahoma City, OK 73114
Sales
Phone 775-771-8810
Technical Support
helpdesk@mycareapp.online
Phone 405-605-0546
